Episode 61

full
Published on:

16th Mar 2026

Medical Affairs: The Navigation System Pharma Doesn't Talk About

In this conversation, Kaushik Trivedi speaks with Dr. Reinhard Berkels,, a seasoned leader in medical affairs, about the critical role of medical affairs in the pharmaceutical industry. They discuss the navigation system that medical affairs provides for drug launches, the importance of real-world evidence, and the evolving role of MSLs. Dr. Berkels shares insights from his extensive experience, emphasizing the need for collaboration, empathy, and effective communication in medical affairs. The conversation also touches on the impact of digital transformation and the importance of understanding cultural differences in global medical affairs.

Chapters

00:00 Navigating the Complex World of Medical Affairs

02:00 The Journey into Medical Affairs

11:48 Understanding the Role of Medical Affairs

14:09 First Impressions in Medical Affairs

15:42 Myths and Misconceptions about Medical Affairs

17:21 Cultural Differences in Medical Affairs

19:18 The Role of MSLs in Clinical Trials

24:49 Redefining the MSL Role for Today

28:02 Challenges in Deploying MSLs Early

32:40 Post-Pandemic Changes in Engagement

36:25 The Omnichannel Approach in Medical Affairs

39:39 Digital Transformation in Medical Affairs

40:08 Harnessing AI in Medical Affairs

43:04 Transformative Power of AI in Research

48:03 The Role of Medical Affairs in Drug Launches

51:52 Collaboration and Communication in Medical Affairs

56:12 Real-World Evidence and Its Impact

01:00:01 Core Values and Leadership in Medical Affairs


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About the Podcast

Drug Diaries
Welcome to "Drug Diaries," the podcast exploring pharmaceuticals, life sciences, and biotechnology. Host Kaushik Trivedi, with over two decades of industry experience, shares his expertise. Kaushik has worked with IQVIA, Cognizant, Wipro, and more, and holds degrees in pharmaceutical chemistry, marketing, and advertising. Kaushik's expertise spans: - Data-Driven GTM & Customer Engagement - CRM, Marketing Cloud, SFE, & Commercial Analytics - AI/ML/NLP in Life Sciences - Population Health Management - IoT & Connected Devices - Content Production & MLR Approval - R&D, Clinical, Pharmacovigilance, Medical, & Regulatory - Business Transformation "Drug Diaries" covers research, drug discovery, AI in health, GTM strategies, customer engagement, analytics, patient safety, product engineering, and more. Join Kaushik for insights and discussions on the ever-evolving pharma and biotech landscape. Each episode is a deep dive into the industry's heart. Welcome to "Drug Diaries."

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Kaushik Trivedi